FAQs

1. What products do you offer?

We specialize in high-quality metal wall art designed to enhance any space with unique and artistic decor.

 

 

 

2. Where do you ship?

We currently ship to all destinations within the United States.

 

 

 

 

3. How long does it take to process and deliver an order?
  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Handling Time: 1-2 business days (Monday – Friday)
  • Transit Time: 3-5 business days (Monday – Friday)
  • Total Delivery Time: 4-7 business days, depending on the destination.

 

 

 

 

4. Do you offer free shipping?

Yes, we provide free shipping on all orders within the United States.

 

 

 

 

5. What is your return policy?

We accept returns for both defective and non-defective products within 30 days of delivery. The product must be in new condition, and the return should be initiated via mail. There are no restocking fees.

 

 

 

6. How do I initiate a return?

To start a return, contact us at support@noahdesignprint.com with your order details. We will provide you with the necessary return instructions.

 

 

 

7. How long does it take to process a refund?

Once we receive the returned item and inspect it, refunds are processed within 5 business days to the original payment method.

 

 

 

8. Do you offer exchanges?

Yes, we accept exchanges. If you would like to exchange a product, please reach out to us at support@noahdesignprint.com for further assistance.

 

 

9. What payment methods do you accept?

We accept PayPal for secure and convenient transactions.